Last updated: 2nd June 2022
This policy applies to personal information collected on websites owned or controlled by Stage Plan and its affiliates and their brands (collectively referred to in this policy as “we”, "us" or "our"). We comply with data protection legislation such as the Data Protection Act 1998. This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data. The aim of this policy is to tell you how we will use any personal information we collect or you provide through our websites. Please read it carefully before you proceed.
You do not have to give us any personal information in order to use most of this website.
However, if you wish to register on this website, subscribe to a service, request further information, or provide content for inclusion on this website (e.g. blogs or other online forums) we may collect the following personal information which you will voluntarily provide:
Information may be stored on Little Monster Sites Ltd databases if necessary in order to provide a service you have requested or if required by law. Information may be stored on HostingUK (hostinguk.net) VPS or physical servers. Please refer to their privacy policy and any other relevant documents for more information.
You may also choose to provide additional voluntary information in the course of your use of this website.
In addition, we may automatically collect information about the website that you came from or are going to. We also collect information about the pages of this website which you visit, IP addresses, the type of browser you use and the times you access this website. However, this information is aggregated and is not used to identify you.
Finally, we may use any logo that represents a performer, artists, group or band who uses stage plan, based upon the name of the artist provided by the creator of the stage plot. We take steps to validate the artist provided is the actual artist they claim to be!
We will keep a record of any financial transaction you make with us but we do not directly collect, process or store your debit or credit card information. Online payments (if available) made through this website are processed securely by a third party payment provider PayPal. Please refer to their Privacy Policy(s) and any other relevant documents for how your payment and card data is processed by them (where applicable).
The personal information we collect allows us to:
We may share your personal information with all of our affiliate companies and their brands for the above purposes, and if required to do so by law.
We only collect the minimum amount of Personal Information about you that we consider necessary for achieving the aforementioned purposes.
This Site is not intended for persons under 18 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.
We may employ the services of third party service providers to help us in certain areas, such as website hosting, maintenance, call centre operation. In some cases the third party may receive your information. However, at all times, we will control and be responsible for the use of your information.
We may use aggregated information so we can administer and improve our website, analyse trends, gather broad demographic information and detect suspicious or fraudulent transactions. We may pass this information to the company, Little Monster Sites Ltd who administers the website.
We may keep contact information about information requesters as long as we deem it necessary to fulfil the requests, maintain records of delivered information, or conduct customer service, sales, and marketing activities, unless and until an individual or that individual's employer requests that we delete the information or update their preferences.
If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example when:
Please email us on support@stage-plan.com if you want to have details of those fraud prevention agencies from whom we obtain and to whom we pass information about you. You have a legal right to these details.
Where you have given us the appropriate permissions we may from time to time contact you by email, SMS, post, phone (or any other means) about our products and services (including from all our brands) that may be of interest to you.
If at any point, you would like to opt-out of receiving such marketing communications from us, or would like to change the channels that we use to contact you, please click on the unsubscribe link at the bottom of any emails you receive, or email us, stating your preferences, at support@stage-plan.com or at https://stage-plan.com/home/SubscriptionPreferences
Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page.
We use some of the following categories of cookies on our website:
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.
These cookies collect anonymous information on how people use our website. These cookies help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established. You can opt out of these if you want: https://tools.google.com/dlpage/gaoptout and https://www.smartlook.com/opt-out/
These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers.
These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. To find out more about cookies please visit: www.allaboutcookies.org or see www.youronlinechoices.eu which contains further information about behavioural advertising and online privacy.
Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.
These links explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:
Internet Explorer: http://support.microsoft.com/kb/278835 (this page links to further information for different versions of IE – the mobile version is at http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx)
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647
Safari: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html (or http://support.apple.com/kb/HT1677 for mobile versions)
Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Blackberries: http://docs.blackberry.com/en/smartphone_users/deliverables/32004/Turn_off_cookies_in_the_browser_60_1072866_11.jsp
Android: http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Our site contains links to other websites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage use to review the privacy policies of those other websites so you can understand how they collect, use and share your personal information.
We have implemented reasonable technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.
In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
You are entitled to see the personal information held about you. If you wish to do this, please contact us at support@stage-plan.com. We may require you to provide verification of your identity and to pay an administration fee (which is currently £20) to provide a copy of the personal information we hold. Please note that in certain circumstances we may withhold access to your personal information where we have the right to do so under current data protection legislation.
You may review, correct, update or change your personal information at any time on our website or by contacting us at support@stage-plan.com.
If our Privacy & Cookies Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what personal information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
Stage Plan is maintained in part by Little Monster Sites ltd.
As you would expect, we back up our database which may contain personal information such as your email address and name, as well as information about your plot or information you've shared with us. We use IDRIVE for backing up. Please refer to their privacy policy and any other relevant documents (https://www.idrive.com/)
If you have any questions about this statement or your personal information, please contact us at support@stage-plan.com.